Privacy Policy

1. Information We Collect

When you request a Sofa Quote estimate or a home consultation, we collect your name, email, WhatsApp number, and specific area in Bangalore. This information is strictly used to coordinate your free doorstep pickup

2. Visual Data & Furniture Photos

The photos of your furniture sent via WhatsApp or our web portal are used solely by our master craftsmen to calculate:

• Exact fabric yardage requirements.
• Structural repair needs (foam density, frame integrity).
• Estimated labor hours for restoration.

These images are stored on our secure internal servers and are never shared with third-party marketing agencies.

3. WhatsApp & Communication

By initiating a quote, you consent to receive communication via WhatsApp and Phone regarding your furniture restoration. We do not engage in automated spam; all communications are handled by our Concierge Teamto ensure high service standards.

4. Data Retention & Security

We do not sell, rent, or trade your personal data. Your consultation details remain private. We implement industry-standard encryption to protect your contact details and home address from unauthorized access.

5. Your Rights

As a sofarevive client, you have the right to request the deletion of your contact details from our database once your restoration project is complete and the 5-year warranty period has been registered.

6. Contact Our Legal Team

If you have questions about how we handle your data in Bangalore, please email us at legal@sofarevive.com.