Terms of Use

1. General Instruction of Payments

SofaRevive takes privacy protection very seriously and we set the highest standards in this regard. We value the trust you place in us and ensure that all financial interactions are handled through secure, encrypted channels.

2. Customer Information Collection

We collect essential contact details such as your name, email address, phone number, and physical service address in Bangalore.

Please note that your transaction or banking details required for internet banking or other payment instruments are not held by SofaRevive. These are processed by our certified payment gateway partners.

We maintain internal records of previous orders and restorations, including fabric choices, pricing, and project timelines to better serve your future needs.

3. How We Utilize Information

We only collect customer information required to conduct our business and to provide the best furniture restoration services. We do not sell or rent this information to third parties.

Information is shareable with our subsidiaries, master craftsmen, and logistics partners involved in delivering our services to you. In the event of acquisitions or mergers, information may be shared as governed by business entity regulations.

We utilize data to understand customer behavior and inform you about deals, new fabric launches, and order status. We may communicate special offers for up to 6 months after your last engagement with SofaRevive.

4. Opt-Out & Support

Users may opt-out of non-essential communications at any time. Please direct questions or opt-out requests to our support team:

5. Policy Updates

Our privacy policy is subject to change without notice to stay compliant with local regulations. To ensure you are aware of any changes, please review this policy periodically.